Page 173 - Dubai Universal Design Code

9. Urban buses

Accessible urban buses are vehicles with a Gross Vehicle Weight Rating (GVWR) of at
least 7000 kg and are designed to provide transit service to accommodate both
ambulatory passengers and those using mobility aids. Urban buses in Dubai have a
partial low floor. The Road and Transport Authority, RTA, in Dubai uses single level
buses and coaches measuring from 10 to 13 meters in length, articulated buses up to
18 meters long width and bi-level (double decker) buses 14 meters long. Each bus has
an on-board fare validation system whereby a passenger taps the Nol card upon
entering and exiting. All buses are equipped with a manual ramp at the centre door and
are capable of kneeling. Buses use a rear-facing wheelchair securement system.
Capacities vary depending on the seating configuration and layout design.

9.1. Considerations

Step height and door widths on entering an urban bus are the biggest issues for
children, seniors, parents with strollers, persons with baggage and persons with mobility
impairments. In Dubai, due to social cultural consideration, there is a need to designate
sections for family and gender seating within the vehicle. Passengers using a
wheelchair require boarding and securement systems. Persons with functional
limitations, sensory and/or cognitive disabilities as well as frail seniors require priority
seating in close proximity to the driver for assistance and ease to disembark. Next-stop
announcements, transfer information near the front door, and emergency evacuation
instructions shall be provided in multiple formats throughout the bus to make the trip
safer, more secure and stress-free for all passengers.

Education, sensitization, and training of both operators and passengers on their
respective rights and responsibilities will contribute to making the Dubai transport
system a universally accessible and socially responsible model.

Access to a bus shall be universal and apply to the dimensions and manoeuvring
characteristics of all persons using mobility aids, luggage, prams/ strollers, service
animals, persons with vision, hearing and cognitive disabilities.

9.2. Boarding

9.2.1. Doors

1. The door opening control shall be placed on the outside of the accessible door at a
height of 1200 mm from the bus floor, and be operated automatically or by touch.

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