Page 91 - Dubai Universal Design Code

7. When bank, identification or validation cards have to be used, the device must meet
the following requirements:

• The card slot is located at a height between 800 mm and 1200 mm from the floor
level and is bevelled to facilitate its introduction.
• It has contrasted colour with the background surface. Tactile symbols and
graphics that represent the card inserting direction must be included.
• It must have a visual and acoustic system to indicate validation of access to the
service and to alert in case of forgetting card or money.
• It shall provide audio for all information.

8. In the case of transport ticket vending machines or ATMs a CCTV Intercom shall be
provided if personnel assistance is not available.

9. The slots are wide and have a funnel effect that facilitates the insertion of coins or
cards.

In all instances, there shall be sufficient dimensions to collect products issued or to
retrieve the card.

5.24.6. Bollards, planters, telephone booths and other furniture
elements

Temporary and permanent installations, bollards, planters, telephone booths or any
facility box shall be located outside the accessible path.

When this is not possible, the object shall present a clear reflectance contrast of at least
30 LRV points with the surrounding pavement. It shall have a geometry following the
requirements of the detection cone in section 5.4.

Bollards, planters, telephone booths and other furniture elements shall not reduce the
accessible travel path to less than 1200mm.

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