Page 191 - Dubai Universal Design Code

2. Designated seats and wheelchair space

All designated seats shall be clearly marked for its purpose.

The wheelchair space shall be clearly marked with the international symbol of access.

10.2.8. Onboard travel information

1. Multi-media information

All information shall be provided at least in audio and visual formats, tactile or haptic as
appropriate. Information shall be given about the route number, station number,
destination, next stop and, if applicable, transfer connections. Automatic information
shall be turned on all the time. Travel information shall not be combined with
commercial ads or announcements.

2. Route and destinations signs

On each vehicle, the route and destination shall be clearly displayed in the front and
back and on both sides of the car.

3. Route map

There shall be a map showing the route of a vehicle. The map shall be posted on the
wall or on the wall close to the ceiling inside the vehicle, the map should be clear
enough and color contrasted with its surroundings. An additional route map can be
presented on the digital display. It is recommended that, if possible according to the
vehicle’s layout, the map could be tactile and with raised text or icons.

4. Audio announcement system

Audio information shall be given for emergency messages and travel information, e.g.
next and coming stops, transfer connections to other modes of transport, delays,
cancellations, etc.

Where provided, oral/audio information shall be consistent with essential visual
information being displayed.

Oral/audio information can be given in synthetic or by a human voice – recorded or in
real time.

All spoken information shall be easy to understand, clear and without echo.

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